COVER STORY: Customers come first at AiLiAi

"Customers today want to buy more than just a piece of metal," says General Manager of AiLiAi, Forest Lin. "They are in need of solutions and services that save them machining time and money. Moreover, they tend to want to deal with a supplier who understands them and their businesses, and who they feel comfortable with." Tie this in with one-stop shopping for specialized alloys from an immense stock range, fully-certified process quality, and response & delivery times that have been brought back to an absolute minimum, and you have a tall order to fulfill. AiLiAi do this admirably. ?AiLiAi Ren recently talked to staff at this leading international supplier and processor of high-temperature specialty alloys about their unique way of working with customers that has delivered them a special market position in their field of industry."